We inspect and document storm damage across the whole exterior for adjusters, insurers, property managers and general contractors, then restore it. Reports follow Haag's published methodology and are reviewed by insurance professionals.
Big Boy Roofing is a Calgary-based roofing company, licensed in Edmonton, with install crews working in Edmonton and area. For claims work we do two things: outsourced inspection and claim documentation, and the restoration that follows.
The documentation is built the same way whoever orders it and whatever it finds. A report that changes with the client is no use to anyone reviewing it, including the client. If you're a homeowner, the insurance claims page explains the process from your side.
One site visit, the whole exterior, written up so someone who wasn't on the roof can follow the reasoning.
A storm rarely stops at the roof, so the scope doesn't either. Under insurance restoration it covers:
Send us the property, the claim stage and what you need documented through the form below. We confirm the scope and a date for the site visit, inspect and document the whole exterior in that one visit, and deliver the written report. Where it helps, we meet the adjuster on site so the scope is agreed with everyone looking at the same roof. When the restoration comes to us, the work proceeds against the agreed scope.
Our install crews work in Edmonton and area, and the area we work in runs from southern Alberta up to and including Edmonton. From spring 2027 we'll have regular replacement capacity across both Calgary and Edmonton. For a multi-property file, tell us how many buildings are involved and we'll give you a real date rather than a standard promise.
Required in Alberta when a contractor solicits, negotiates or signs a home-improvement contract away from its own premises, such as at your home, and takes payment before the work is finished. The number is searchable on Service Alberta's licensee lookup.
Verify ↗Licensed to work in Edmonton.
Licensed to operate as a contractor inside Calgary city limits. The number is searchable on the City's public register.
Verify ↗Carried on every job. A certificate goes to you on request before we start.
Our workers are covered by WCB Alberta. You can request a WCB clearance letter on us before work starts; it confirms our account is in good standing.
Verify ↗Damage is assessed against Haag's published methodology, which Haag also teaches to insurance adjusters, so the report and the adjuster work from the same definitions of damage.
Verify ↗IKO's contractor program for roofing installers.
Verify ↗
An Alberta roof claim goes in a set order: tell your insurer in writing, stop further damage, document everything, get the roof inspected, agree the scope and estimate, file a sworn proof of loss, then settle and repair. Once a completed proof of loss is delivered, Alberta law says the loss is payable within 60 days unless your policy sets a shorter period.
Many Alberta home policies now carry a separate hail deductible, usually a flat amount: industry reports in 2026 put it at $2,500 to $5,000 with many Calgary insurers, and up to $10,000 for homes without hail-resistant construction. Percentage deductibles exist but are less common here, and your hail deductible can change at renewal, so check your declarations page.
Actual cash value (ACV) pays what your damaged roof was worth after age and wear; replacement cost value (RCV) pays what it costs to replace it. Many Alberta RCV policies pay the ACV amount first and release the held-back depreciation only after the work is done and invoiced, so the first cheque is often not the full settlement.
An adjuster is checking for functional hail damage, meaning damage that shortens the roof's life or lets water in, not just marks. They sample each slope with a test square, count the hits, check soft metals like gutters and vents for dents, and compare what they find against the insurer's threshold for replacement.
A HAAG inspection report documents roof damage to Haag's published methodology: a slope diagram, test squares, scaled photos, soft-metal damage and an itemized scope, so an adjuster can check each finding instead of taking a conclusion on trust. Haag certifies inspectors, not companies.
If you and your insurer agree the damage is covered but disagree on what it costs to fix, Alberta's Insurance Act gives you a dispute process, often called appraisal: each side names a representative, the two pick an umpire, and they settle the amount without court. It decides the dollar figure, not whether something is covered.
Adjusters, insurers, property managers and general contractors, as well as homeowners. The method is identical whoever commissions the report.
No. We document the damage, write the scope and meet the adjuster. The policyholder deals with their insurer. Negotiating a claim on someone's behalf is licensed adjuster work in Alberta.
We hold an Alberta prepaid contractor licence, which applies province-wide, and we're licensed in Edmonton. We carry WCB Alberta coverage and commercial general liability at $2,000,000, with certificates available on request before we attend.
Yes. Re-inspections and second opinions are a normal part of this work. We document what's there now and say plainly where our findings differ and why, without characterising another inspector's work beyond the evidence.
The field work is one visit. Report turnaround depends on volume and complexity, and we'll give you a real date when you send the file. After a major storm every queue is long, and we'd rather say so than miss a date you planned around.
Adjusters, insurers, property managers and contractors: tell us about the file and the property.
