STRAIGHTANSWERS.
A roof is a $13K–$39K decision. Here are the questions homeowners actually ask us — answered the way we'd want them answered.
You were founded in 2026. What happens to my warranty if Big Boy Roofing isn't around in five years?
Fair question — here's the honest answer. Your IKO or Euroshield manufacturer warranty is held by the manufacturer, not by us: it covers the material (Limited Lifetime on asphalt, Transferable Lifetime on Euroshield) no matter what happens to BBR. The 5-year workmanship warranty is our promise. We're also bonded through Service Alberta — the province's consumer-protection backstop for contractors who take a deposit. And the crew on the ladder has 10+ years on Calgary roofs; they're not going anywhere.
What if my insurance denies the claim partway through the job?
Rare, but here's how it works. If the claim is denied before we start, you owe nothing. If something changes mid-job, we stop, show you exactly where things stand, and walk you through the out-of-pocket options. You only ever pay for work actually completed — we don't hold a half-finished roof over your head.
Do you pull permits?
Calgary doesn't require a building permit for a standard like-for-like roof replacement on most single-family homes. If your job involves structural changes that do need one, we pull it and fold it into the quote — no separate runaround for you.
Do you do repairs, or only full replacements?
Both. If a repair will hold, we'll tell you so — even though the repair is the smaller cheque. We only recommend a full replacement when the roof actually needs one.
How long does an install take?
Most Calgary single-family homes wrap in a couple of days, weather permitting. From booked call to warranty paperwork, we aim to take most jobs inside a week. Insurance claims add time on the insurer's side — not ours.
Do I need to be home for the inspection or the install?
For the 45-minute inspection it helps if you're around so we can walk you through what we found — but it's not required; you get photos and a written read the same day either way. For the install, you don't need to be home at all.
WE'LL TALK IT THROUGH.
Drop your name and number. We'll follow up and walk you through which path fits your roof — no commitment.