HOMEOUR PROCESS
OUR PROCESS

ADDRESSTO HANDSHAKE.

Submit your address. We measure from satellite, inspect on-site, quote at the table, install in days. Insurance claims add time on the insurer's side — not ours.

  • STAGES3
  • SUB-STEPS12
  • AIM≤ 1 WEEK
  • PHONEONE LINE
CALGARY CREW · OPEN BOOKING
STAGE 01
01

MEASURE + INSPECT

Satellite measurement before we drive out. Boots-on-roof photo set when we arrive.

  1. 01.1

    Submit your address

    Drop your address on the site or call. Satellite measurement runs automatically — sqft, pitch, and roof segments on file before anyone shows up.

  2. 01.2

    Booking confirmed by text

    Text comes back with the appointment window and the inspector's name.

  3. 01.3

    On-site inspection (45 min)

    Ground photos of every slope, fascia, soffits, gutters, siding. Every hail impact marked.

  4. 01.4

    Same-day photos + call

    Photos in your inbox the day of, with a straight read: file a claim, or it can wait.

↳ NEXTSTAGE 02
STAGE 02
02

QUOTE + SIGN

Three tiers on paper at the table. DocuSign on your phone before you've finished reading.

  1. 02.1

    Three tiers, printed

    We arrive with a quote on letterhead: Hail Defender, Hail Shield, Hail Fortress — material, sqft, colour, warranty, deductible. Pricing locked the moment it prints.

  2. 02.2

    Walk-through

    We talk trade-offs honestly. Hail Shield (IKO Nordic, Class 4) is the Calgary default — the other two exist for a reason.

  3. 02.3

    Sign on your phone

    DocuSign envelope auto-sends to your phone mid-appointment. Initial your tier, sign on the phone, paper copy stays with you.

  4. 02.4

    Insurance handling (if applicable)

    Filing a claim? We submit to your insurer in the format they need and meet your adjuster on the roof. You don't have to learn what a supplement is.

↳ NEXTSTAGE 03
STAGE 03
03

BUILD + WARRANTY

Deposit, install, magnetic sweep, warranty papers. Days on-roof, not weeks.

  1. 03.1

    Deposit by Stripe link

    Email lands with a Stripe link: deductible only if insured, 30% if out-of-pocket. Pay from your couch.

  2. 03.2

    Install

    Crew on-site early. Tear-off, deck inspection, ice & water shield, underlayment, shingles, ridge cap. Most Calgary single-family homes wrap in a couple of days, weather permitting.

  3. 03.3

    Cleanup (and the magnet)

    Magnetic sweep across driveway and lawn. Site looks better than we found it.

  4. 03.4

    Final invoice + warranty

    Final balance Stripe link, manufacturer warranty registered in your name, 5-year BBR workmanship warranty on letterhead. Plus a thank-you card with a $400 referral code.

PAYMENT · NO SURPRISES

WHAT YOU ACTUALLY PAY.

Insurance claim: your deductible (typically $1,000 to $2,500 in Alberta). The insurer pays us for the rest. Out-of-pocket: 30% on signing by Stripe link, 70% on completion. No payment-plan upsells.

INSURANCE CLAIM
DEDUCTIBLE ONLY
OUT-OF-POCKET
30 / 70

Cheque, e-transfer, or insurer-direct payment. No payment-plan upsells.

INSURANCE OR OUT-OF-POCKET?

WE'LL TALK IT THROUGH.

Drop your name and number. We'll follow up and walk you through which path fits your roof — no commitment.

REACH THE CREW
FORM · CB
HOW OLD IS YOUR CURRENT ROOF?