HOMESIDING
SIDING

SIDING REPAIRAND REPLACEMENT.

Hail damage to siding is real, claimable, and almost invisible unless you know how to look at it.

  • MISSED ONMOST CLAIMS
  • VISIBLE ATRAKING LIGHT
CALGARY CREW · OPEN BOOKING

Siding is where hail claims quietly lose the most money. Roof damage gets assessed because everyone expects it. Siding gets a glance from the driveway and a note saying no visible damage — and that's frequently wrong, because hail damage to vinyl siding is close to invisible when you're looking at it straight on in flat light.

It shows up at a raking angle: low light across the surface, revealing a field of shallow circular bruises where the hail struck. In cold weather vinyl goes brittle and cracks outright, often on the back of the panel where you can't see it until it's removed. Neither of those is visible from twenty feet away, which is exactly why they get missed.

How hail actually damages each material

The failure mode differs by material, and so does the argument with the adjuster.

  • Vinyl — bruising, cracking, and holes on impact. Cold vinyl shatters where warm vinyl dents. Alberta storms frequently arrive with a cold-air mass, which is why our vinyl damage tends to be worse than the hail size alone suggests.
  • Aluminum — dents, clearly visible at a raking angle and unambiguous once photographed correctly.
  • Fibre cement (Hardie) — chips and cracks at impact points, and damage to the painted surface that leads to moisture ingress.
  • Stucco — chips and spalling, often at the corners and around windows where hail hits at an angle.
  • Wood — splits and gouges, plus damage to the finish that accelerates rot.

The colour matching problem

This is the practical issue that decides most siding claims, and it's worth understanding before you're in one. Siding fades. A ten-year-old wall has a colour that no longer matches new stock of the same product, and many product lines have been discontinued outright. That means a partial repair on one elevation can leave you with a visibly mismatched wall. Whether the policy covers full replacement for matching purposes depends on your wording and your insurer — it's a real and frequently litigated question, and it needs raising early rather than after a partial repair has been done.

What's behind the siding matters too

Siding is a rain screen, not a waterproof layer. Behind it there's a weather-resistive barrier doing the actual water management. When siding comes off we look at that barrier and at the sheathing, because storm damage that punched through siding may have compromised what's underneath — and a new panel over a damaged barrier is a problem deferred, not solved.

QUESTIONS

STRAIGHT ANSWERS.

The adjuster said there's no siding damage. Can I get that reviewed?

Yes, and it's a normal supplement rather than a fight. What changes the outcome is documentation — raking-light photographs showing the bruise field, close-ups with a scale reference, and a directional analysis consistent with the storm track. An assessment done from the driveway in flat light genuinely cannot see this damage, so it isn't necessarily a dispute about judgement; it's often a dispute about the conditions the first look happened in.

What is raking light and why does it matter so much?

Light striking the surface at a shallow angle rather than head on. It throws shadows into shallow depressions that are invisible under direct light. It's the standard way to inspect a flat surface for impact damage, and it's the difference between documenting a hail-struck wall and walking past it.

Can you match my existing siding?

Sometimes, and we'll tell you honestly before you commit. Discontinued lines and ten years of UV fade make exact matching difficult, and a repair that leaves one wall visibly different is not a good outcome. Where matching isn't achievable, that becomes part of the claim conversation rather than a surprise at the end.

Do you install fibre cement?

Ask us about your specific project. Vinyl and aluminum are routine for us; fibre cement is heavier, needs different fastening and cutting, and on a full-house install we'd rather tell you whether we're the right crew than learn on your house.

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